LYNX, a Solera solution, is a leading provider of claims management and auditing Business Process Optimization (BPO) services. We specialize in the management of auto glass, auto physical damage, First Notice of Loss (FNOL), and property claims transactions. Our customized management process drives consistent quality outcomes for the industry’s leading insurers. We manage millions of customer contact transactions every year through our two state-of-the-art national customer service centers. LYNX is the country’s largest third-party manager of insurance claims and specialized call center/business process outsourcing services.
We provide a customized, cost-effective management process that drives consistent quality outcomes, whether that’s optimizing expenses and indemnity costs or managing the policyholder experience. The largest insurers trust LYNX with:
LYNX customizes solutions and products for companies all across the claims spectrum. Our vast experience within the P&C insurance industry and related ecosystem has immediate applications in any organization that depends on growing and maintaining superior customer service relationships.
LYNX offers seamlessly integrated, enterprise-grade products and services from which you can custom build a solution right for your business. Use them all together or handpick only the ones you need. We’re here and ready to help every step of the way.